History and Clients
Duty Calls Ltd is owned and run by Pamela Mitchell. Pamela has worked within the hygiene industry since 1988 and opened Duty Calls in 1999. It has remained an independent company in an industry dominated by large national corporations. This fits in well with our customers who tend to be smaller practices who appreciate the personal service we provide.
Most of our customers have come from personal recommendations.
What our customers say:
"Efficient, prompt and service with a smile. What more could you want!?"
Vince Small, Hibiscus Homes Ltd
"Always very kind and reliable with an efficient service and discreet which we greatly appreciate. Thank you!!!."
Claire Brookes, Galio Jewellers
"As a small family Chiropody business, we need clinical waste collection on demand not rigid weekly contracts. With Duty Calls Ltd, I get a call when they are in my area to offer a pick up. If I don't need one, no problem they will come another time. The prices are very reasonable, I know only too well having used the big contractors. What's even better is all the staff are a pleasure to do business with. I have no hesitation in recommending their services."
Geraldine Eaton, The Eaton Practice
"I have been using "Duty Calls" for almost 2 years and find them a most reliable, professional and friendly company to deal with. They have never let me down and I would not hesitate in recommending them."
E Maxwell, Chiropodist
"French & Jupps have used Duty Calls for many years and have always received a prompt and efficient service."
David Jupp, Managing Director
French & Jupps
"Excellent, swift, friendly service provided."
Ms C Davies, Bhuva Dental Surgery
"We have used Duty Calls Limited for 14 years and have always found them extremely professional and do not hesitate to recommend their service."
Nicky Matthews, Office Manager
"We have always been very happy with the service provided by Duty Calls and will continue to be a customer of theirs for many years yet to come."
Keely, The Lounge Hair & Beauty Salon
"We have worked with Duty Calls for many years now and have always been extremely impressed with their professional attitude, fantastic customer service, good pricing, and above all reliability. We would not consider using another company and we look forward to continuing an excellent working relationship with them."
Kerri Faulkner, Housekeeping Manager
St Michael's Manor Hotel
"This company offers a hassle free, reliable and efficient service."
Judith Hornby, Chiropodist
"Of all the companies we deal with, we are delighted to be able to give Duty Calls a testimonial as we are very satisfied customers. The people we deal with are friendly, courteous and highly efficient. Everything works well from setting things up to collections to the financial side of things, their service is exemplary. They liaise with us to provide a yearly schedule which works for us as a school and they stick to it. We have complete confidence in recommending Duty Calls."
Beryl O'Brien, Alpha Preparatory School
"Running a busy Podiatric Clinic, I require a Clinical Waste & Sharps solution that is efficient, prompt, helpful, professional and cost effective. Duty Calls Ltd provide this for me. I would not dream of using any other company."
Mark Kelly, Sandhurst Foot Clinic Ltd
"We have used Duty Calls Limited for a number of years now and have always found them to be courteous and very approachable if we have to contact them for anything. If only more companies were as efficient as Duty Calls Limited."
Kay Knight, All About Feet Limited